89dc Privacy Policy — Your Data, Protected

89dc collects personal data from players through several channels: directly at account registration, during the identity verification process, through your ongoing use of the platform, and via automated technologies such as cookies and server logs. The categories of data we collect are described below.

Account Registration Data: When you create a 89dc account, you are required to provide your full legal name, date of birth, email address, and a valid Bangladeshi mobile number. This information is used to establish your identity, communicate with you, and ensure you meet the platform's eligibility requirements — including the mandatory 18+ age requirement.

Identity Verification (KYC) Data: To comply with our Know Your Customer obligations and to process withdrawal requests, 89dc may request copies of government-issued identification documents. Acceptable documents include:

• National Identity Card (NID) issued by the Bangladesh Election Commission
• Valid Bangladeshi passport
• Driver's licence issued by the Bangladesh Road Transport Authority (BRTA)
• Recent utility bill or bank statement as proof of residential address

Financial Transaction Data: 89dc records details of all deposits and withdrawals associated with your account, including transaction amounts in Bangladeshi Taka (৳), dates and times of transactions, and the payment method used (bKash, Nagad, Rocket, Upay, or bank transfer). We do not store full mobile wallet PINs or full bank account numbers on 89dc servers.

Usage and Activity Data: When you use the 89dc platform, we automatically collect technical data including your IP address, device type, operating system, browser type and version, pages visited, session duration, games played, bets placed, and general geographic region derived from your IP address. This data is used for security monitoring, fraud prevention, and platform performance optimisation.

89dc processes your personal data only for the purposes for which it was collected or for purposes that are reasonably compatible with those original purposes. We do not use your data for undisclosed purposes, and we do not engage in automated decision-making that produces significant legal effects without human review.

The primary purposes for which 89dc uses your personal data are as follows:

• Account Management: Creating and maintaining your 89dc account, verifying your identity and age, and communicating with you about account-related matters including security alerts and transaction confirmations.
• Service Delivery: Enabling you to access cricket betting, casino games, slot titles from providers such as Pragmatic Play and NetEnt, fishing games, and all other features available on the 89dc platform.
• Payment Processing: Facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay, and supported bank transfer methods. Verifying the source of funds where required by our compliance procedures.
• Fraud Prevention and Security: Monitoring account activity for signs of fraudulent behaviour, money laundering, identity theft, multi-accounting, and other prohibited conduct as defined in the 89dc Terms & Conditions.
• Responsible Gaming: Monitoring betting patterns and gameplay frequency to identify players who may benefit from responsible gaming support, and enabling the effective operation of deposit limits, time-out periods, and self-exclusion tools.
• Legal and Regulatory Compliance: Meeting our obligations under applicable laws and regulations, including responding to lawful requests from law enforcement or regulatory authorities.
• Platform Improvement: Analysing aggregated, anonymised usage data to improve the design, functionality, and performance of the 89dc platform. Individual player data is not used for this purpose in an identifiable form.
• Marketing Communications: Sending you promotional offers, bonus notifications, and platform updates — but only where you have consented to receive such communications. You may withdraw your marketing consent at any time by contacting 89dc support or updating your account notification preferences.

89dc does not sell your personal data to third parties. We share your data only in the circumstances described below, and only to the extent necessary for the stated purpose.

Service Providers and Technology Partners: 89dc works with a range of trusted third-party service providers who assist in delivering the platform. These include payment processors (bKash, Nagad, Rocket, Upay, and banking partners such as City Bank, BRAC Bank, Islami Bank, Sonali Bank, and Dutch-Bangla Bank), identity verification providers, cloud hosting and infrastructure services, customer support platform providers, and analytics service providers. All such partners are contractually required to handle your data securely and to use it solely for the purpose of providing services to 89dc on your behalf.

Game Providers: When you play games on 89dc powered by third-party studios — including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe — limited session and account reference data is shared with those providers for the purpose of delivering and validating the game session. Game providers do not receive your full personal profile or payment details.

Legal and Regulatory Disclosure: 89dc may disclose your personal data to law enforcement agencies, regulatory bodies, or other authorised authorities where required by applicable law, or in response to a valid court order or government request. We will notify you of any such disclosure where we are legally permitted to do so.

Business Transfers: In the event that 89dc undergoes a merger, acquisition, restructuring, or sale of all or part of its business assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity before your data is subject to a materially different privacy policy.

89dc uses cookies, web beacons, and similar tracking technologies to operate the platform effectively, remember your preferences, and analyse how players interact with the site. This section explains what cookies we use and how you can manage them.

What Are Cookies? Cookies are small text files placed on your device by a website when you visit it. They allow the website to remember information about your visit — such as your login session, language preference, or the contents of a game in progress — across page loads and return visits.

Managing Cookies: You can control and delete cookies through your browser settings. Most modern browsers (Chrome, Firefox, Safari, Edge) allow you to block all cookies, accept only first-party cookies, or delete existing cookies at any time. Please note that disabling essential or security cookies will impair your ability to use core features of the 89dc platform, including logging in and completing transactions.

Do Not Track: Some browsers transmit a "Do Not Track" signal to websites. 89dc acknowledges this signal but, because there is no universally accepted standard for how websites should respond to it, our platform does not alter its data collection practices in response to Do Not Track requests at this time.

89dc takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, accidental loss, alteration, or disclosure. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, role-based access controls limiting staff access to personal data on a strict need-to-know basis, regular security audits of platform infrastructure, and intrusion detection systems monitoring for anomalous access patterns.

Despite these safeguards, no internet-based system is completely impenetrable. In the event of a data breach that poses a material risk to affected players, 89dc will notify impacted users as promptly as possible and take immediate steps to contain the breach and mitigate its effects.

Data Retention Periods: 89dc retains your personal data for as long as your account remains active and for a defined period thereafter, as required by our legal, regulatory, and operational obligations. General retention guidelines are as follows:

• Account and identity data — retained for the duration of your active account plus a minimum of five (5) years following account closure, to meet anti-money laundering record-keeping obligations.
• Transaction and financial records — retained for a minimum of five (5) years from the date of each transaction.
• KYC documentation — retained for the duration of the account relationship plus five (5) years post-closure, or longer where required by applicable regulations.
• Technical and usage logs — typically retained for up to twelve (12) months for security and fraud investigation purposes, then deleted or anonymised.
• Marketing consent records — retained until you withdraw consent, plus a reasonable period thereafter to evidence compliance.

As a registered player on 89dc, you hold a number of rights with respect to your personal data. 89dc is committed to facilitating the exercise of these rights promptly and without undue obstruction.

• Right of Access: You have the right to request a copy of the personal data that 89dc holds about you. We will provide this information in a clear, structured format within a reasonable timeframe of receiving your verified request.
• Right to Rectification: If any personal data held by 89dc about you is inaccurate or incomplete, you have the right to request that it be corrected. For basic account details, you may be able to update information directly through your account settings.
• Right to Erasure: You have the right to request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn your consent (and no other legal basis for processing exists), or where the data has been unlawfully processed. This right is subject to our legal retention obligations described in Section 5.
• Right to Restriction: In certain circumstances — for example, where you contest the accuracy of your data or have objected to its processing — you may request that 89dc restrict processing of your data while the matter is being resolved.
• Right to Data Portability: Where processing is based on your consent or on the performance of a contract, and processing is carried out by automated means, you have the right to receive your personal data in a machine-readable format for transfer to another service provider.
• Right to Object to Marketing: You have the right to object at any time to the processing of your personal data for direct marketing purposes. To opt out of 89dc marketing communications, contact support at [email protected] or update your notification preferences in your account settings.

To exercise any of the rights listed above, please contact the 89dc support team via live chat or email at [email protected]. We may require you to verify your identity before processing your request in order to protect your account from unauthorised access. We aim to respond to all verifiable requests within 30 calendar days.

The 89dc platform integrates a number of third-party services to deliver its full range of features. This section identifies the categories of third-party providers involved and explains how your data interacts with each.

Payment Providers: Transactions on 89dc are processed through third-party payment gateways supporting bKash, Nagad, Rocket, and Upay mobile wallets, as well as direct bank integrations with City Bank, BRAC Bank, Islami Bank, Sonali Bank, and Dutch-Bangla Bank. Each payment provider operates under its own privacy policy and terms of service. 89dc is not responsible for the data practices of your payment provider, and we encourage you to review their respective policies before initiating any transaction.

Game Content Providers: Live casino and slot content on 89dc is delivered by certified game studios including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe. These providers may process limited session-level data for the purposes of rendering the game and recording its outcome. They are contractually prohibited from using this data for any purpose beyond game delivery.

Analytics and Infrastructure: 89dc may use third-party analytics and cloud infrastructure services to support platform operation. These services process anonymised or pseudonymised technical data and do not have access to your full personal profile. All such providers are selected based on their security standards and contractual data protection commitments.

External Links: The 89dc platform does not include links to external third-party websites. If any such links appear in user-generated content or promotional materials, 89dc is not responsible for the content or data practices of those external destinations and does not endorse them.

89dc reserves the right to update or revise this Privacy Policy at any time. Changes may be made in response to updates in applicable law, changes in our data processing practices, new features added to the 89dc platform, or feedback from players and regulators.

When material changes are made to this Policy — meaning changes that significantly affect how we collect, use, or share your personal data — we will notify registered players via the email address associated with their account at least seven (7) days before the revised Policy takes effect. A prominent notice will also be displayed on the 89dc platform during this period.

For minor or non-material changes (such as corrections to typographical errors, clarifications that do not alter the substance of the Policy, or updates to contact details), 89dc will update the "Last updated" date at the top of this page and the change will take effect immediately upon publication.

Your continued use of the 89dc platform after the effective date of any revised Privacy Policy constitutes your acceptance of the changes. If you do not agree with a revised Policy, you should cease using the platform and request account closure in accordance with the procedure described in the 89dc Terms & Conditions. For questions or concerns about this Policy or any revision to it, contact the 89dc support team at [email protected].