Responsible Gaming at 89dc — Play Smart, Stay Safe

89dc operates an adults-only platform. Access to all betting, casino, slots, and fishing games on 89dc is restricted to players who are 18 years of age or older. This policy applies without exception to all players in Bangladesh and any other jurisdiction from which the platform is accessed.

During the account registration process, every new player is required to confirm that they are aged 18 or above. As part of our Know Your Customer (KYC) verification procedure, 89dc may request documentary proof of age — including a National Identity Card (NID), passport, or driver's licence issued by a Bangladeshi authority — before approving deposit, withdrawal, or gameplay access.

If 89dc has any reason to believe that a registered account belongs to a player under the age of 18, we will immediately suspend that account and conduct an investigation. Any funds deposited by a minor will be returned to the payment source used, and the account will be permanently closed. We take this obligation seriously and expect all adult players to support us in keeping the platform safe for everyone.

Parental Controls: If you share a device with children or young adults, we strongly encourage you to use device-level parental control software to prevent access to gambling websites. Free parental control tools are available for all major operating systems including Android, iOS, and Windows. Always log out of your 89dc account when leaving a shared device unattended, and never share your login credentials with others.

Problem gambling can develop gradually and is not always easy to recognise — especially from the inside. Many people who experience gambling-related harm continue to believe they are in control long after their behaviour has started causing difficulties. Understanding the warning signs is the first step toward getting things back on track.

89dc encourages all players to reflect honestly on their gambling habits. The following behaviours may indicate that gambling is becoming, or has become, a problem:

• Spending more money on gambling than you originally planned or can comfortably afford to lose
• Chasing losses — placing additional bets after losing in an attempt to win money back
• Gambling with money earmarked for essential expenses such as rent, food, utility bills, or school fees
• Borrowing money from family, friends, or lenders specifically to fund gambling activity
• Feeling restless, irritable, or anxious when not gambling, or when attempting to reduce gambling activity
• Lying to family members, friends, or employers about the time or money spent on gambling
• Gambling as a way of escaping stress, anxiety, depression, or other personal problems
• Neglecting professional, family, or social responsibilities due to time spent gambling
• Experiencing repeated unsuccessful attempts to control, cut back, or stop gambling
• Continuing to gamble despite knowing it is causing financial or personal harm

If you recognise any of the above patterns in your own behaviour, we encourage you to use the responsible gaming tools described in the sections below, or to contact the 89dc support team directly. Seeking help is a sign of strength, and our team is trained to assist you without judgment.

One of the most effective ways to stay in control of your gambling budget is to set a deposit limit on your 89dc account before you begin playing. Deposit limits cap the total amount you can add to your account balance within a defined time window, making it easier to stick to a budget you have decided on in advance — when your judgement is clear and unaffected by the excitement of gameplay.

89dc offers three deposit limit intervals, all denominated in Bangladeshi Taka (৳):

The deliberate asymmetry in how limit changes take effect — reductions are instant, increases require a 24-hour wait — is an intentional design choice. It protects players from impulsive decisions made in the heat of a losing streak or an extended session. By the time the increase takes effect, the player has had a full day to reconsider.

To set or modify your deposit limits, log in to your 89dc account and navigate to the Responsible Gaming section of your account settings. Alternatively, contact our support team via live chat and an agent will assist you in configuring the limits you want within minutes.

A time-out is a short-term voluntary suspension of your 89dc account. It is designed for players who feel they need a brief pause from gambling activity without wanting to commit to a longer self-exclusion period. During a time-out, your account is fully suspended — you cannot log in, deposit funds, place bets, or access any games on the platform.

89dc offers the following time-out durations:

• 24-Hour Time-Out: Suitable for players who have had a frustrating session and want to step away and reset before returning.
• 48-Hour Time-Out: A slightly longer break to allow for a calm period of reflection before resuming play.
• 7-Day Time-Out: A week-long cooling-off period for players who feel their gambling frequency has crept above a comfortable level.
• 30-Day Time-Out: A substantial break that gives players a full month away from the platform to reassess their habits, finances, and priorities.

Time-outs take effect immediately upon request. Once a time-out is active, it cannot be lifted early — not even at the player's own request. This is a deliberate safeguard. If you are in doubt about which duration is right for you, our support team can discuss your situation confidentially and help you choose the most appropriate option.

During any time-out period, 89dc will not send you promotional emails, bonus offers, or any marketing communications. If you are currently subscribed to platform notifications, these will be automatically suppressed for the duration of your time-out.

Self-exclusion is 89dc's most comprehensive responsible gaming tool. It is intended for players who have recognised that their gambling is causing harm and who want to prevent themselves from accessing the platform for an extended period. Unlike a time-out, self-exclusion periods are longer in duration and cannot be reversed during the active exclusion window.

89dc offers the following self-exclusion durations:

• 6 Months — a meaningful break that provides time for genuine habit change
• 1 Year — suitable for players dealing with more serious gambling-related difficulties
• 3 Years — a long-term exclusion for players who need extended distance from gambling platforms
• Permanent / Lifetime Exclusion — an irreversible closure of your account for players who have decided to stop gambling entirely

How to Activate Self-Exclusion on 89dc — Step by Step:

The following questions are designed to help you reflect honestly on your current relationship with gambling. There are no right or wrong answers — this checklist is for your personal use only. If you answer "Yes" to three or more of these questions, we strongly encourage you to speak with the 89dc support team or consider using one of the responsible gaming tools described on this page.

If you feel that gambling has become a problem for you or for someone you care about, reaching out for support is the most important step you can take. 89dc's responsible gaming team is your first and most accessible point of contact — but we also encourage players to seek professional and community support where appropriate.

What Our Support Team Can Do For You:

• Activate a time-out or self-exclusion on your account immediately upon request
• Help you set or reduce deposit limits on your account
• Provide a non-judgmental space to discuss concerns about your gambling habits
• Guide you through the self-assessment process and interpret your results
• Assist with account closure if you decide that permanently stopping is the right choice for you
• Provide information about professional counselling and support services available in Bangladesh

Professional Support Services in Bangladesh: While 89dc's support team is always available, we recognise that some players may benefit from professional psychological or social support beyond what a gaming platform can provide. Mental health and counselling services in Bangladesh include Kaan Pete Roi (a voluntary emotional support initiative), hospital-based psychiatric outpatient departments at institutions such as Bangabandhu Sheikh Mujib Medical University (BSMMU) in Dhaka, the National Institute of Mental Health (NIMH), and private counselling practitioners available across Dhaka, Chittagong, Sylhet, and other major cities. 89dc does not endorse any specific external provider but encourages players to seek qualified professional support when needed.

Responsible gambling is not about playing less — it is about playing smarter. The vast majority of 89dc players enjoy cricket betting, casino games, slot titles, and fishing games as a straightforward form of entertainment without ever experiencing any harm. The following practical tips can help ensure your experience stays that way.

• Set a budget before you play. Decide in advance exactly how much you are willing to spend during a session and treat that amount as a fixed entertainment cost — like the price of a cinema ticket or a restaurant meal. Once that amount is spent, the session ends.
• Never gamble to make money. The house edge is a mathematical reality in every game. Over the long run, gambling is a leisure activity with a cost — not a strategy for generating income. Any winnings should be treated as a pleasant bonus, not an expectation.
• Set a time limit for each session. Decide how long you want to play before you start, and use your phone's timer or alarm as a reminder. Long unbroken sessions are associated with poorer decision-making and increased impulsive betting.
• Never chase your losses. If you have reached your session budget without a win, accept that outcome and stop. Placing additional bets to recover losses nearly always results in further losses and a heightened sense of frustration.
• Keep gambling separate from alcohol and other substances. Impaired judgement leads to impulsive decisions and increased risk-taking. Always gamble with a clear head.
• Take regular breaks during sessions. Step away from the screen every 30 to 45 minutes. A short break helps you reassess your session objectively and makes it easier to stop when you intended to.
• Balance gambling with other activities. Gambling should be one of many leisure activities in your life — not the primary one. Maintaining strong social connections, physical activity, and diverse hobbies significantly reduces the risk of gambling becoming a problem.
• Keep your login credentials private. Never share your 89dc username and password with anyone. Doing so could expose your account to misuse and makes it harder to maintain accurate insight into your own activity.